862 281 6201
862 281 6201
We recognize that thorough training is essential to delivering exceptional cleaning services. Our comprehensive training system is designed to equip our team members with the knowledge, skills, and confidence they need to meet the highest standards of cleanliness and customer satisfaction.
Our training is based on three pillars:
Our training program includes detailed instruction on our cleaning protocols and best practices. Team members learn the most effective techniques for tasks such as dusting, disinfecting, vacuuming, damp mopping, machine operation, and more.
Safety is a priority in the commercial cleaning field. We provide extensive training on safety procedures according to OSHA Standards to ensure that our team members can perform their duties safely and confidently. This includes instruction on the proper use of cleaning equipment, handling of chemicals, understanding SDS sheets, PPE usage, and precautions to prevent accidents or injuries.
Have you ever experienced a cleaning service that starts strong but gradually declines? You voice your concerns, they make adjustments, but soon enough, the same issues resurface. This frustrating cycle of inconsistency is a common complaint in our industry. At Diamond Building Solutions, consistency is key. We have implemented robust systems and processes designed to deliver the same level of excellence every time, fostering long-term partnerships with our clients.
During the partnership process, we will design a detailed and tailored SOP (Standard Operating Procedure) based on your specific needs. The SOP is then translated into a practical and simplified Cleaning Schedule. This schedule includes all tasks that will be systematically performed in your building, ensuring optimal performance. There’s no room for guesswork, as all the details our employees might encounter are already addressed in the schedule.